Privacy Policy

We collect information you provide directly when you request a demo call, book an appointment, or use our clinic systems. This includes your first and last name, clinic or practice name, business email address, cell phone number, current website or social link, clinic specialty, estimated monthly revenue, and any notes you choose to share about your practice.

We also collect information automatically, such as your IP address, browser type, device type, pages visited, and the URLs you came from. This technical data helps us keep the booking sites and dashboards we build for clinics fast, secure, and reliable.

We use the information we collect to:

• Schedule and confirm your demo call and any booked appointments.
• Deliver, maintain, and improve the websites, SMS automations, and review funnels we build for your clinic.
• Send you service updates, special offers, and account-related notifications you have opted into.
• Respond to your support requests and provide ongoing technical care.
• Analyze usage to improve conversion and performance across the practices we serve.
• Comply with applicable legal and regulatory obligations.

By providing your cell phone number and checking the consent box on our booking form, you agree to receive text messages from NAXtech related to your demo call, appointment reminders, and — where you have opted in — special offers, discounts, and service updates.

Opt-in: You consent to receive marketing text messages, about special offers, discounts, and service updates, from NAXtech at the phone number provided. Message frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.

Opt-out: You may cancel SMS communications at any time by replying STOP to any message. You may request help by replying HELP. After opting out, you may still receive non-marketing transactional messages (such as appointment confirmations) where required.

We do not sell your personal information. We share information only with service providers who help us operate our clinic systems — for example, the calendar and CRM platform that processes bookings and SMS delivery — and only as necessary to provide the services you requested.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. SMS consent is never shared with third parties or affiliates for marketing or promotional purposes. We may disclose information when required by law or to protect our rights, property, or safety.

Our clinic websites and this site use cookies and similar tracking technologies to remember your preferences, measure traffic, and improve performance. You can control cookies through your browser settings; disabling them may limit some functionality such as booking confirmation.

We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, or disclosure. No method of transmission over the internet is completely secure, but we work to protect your practice and patient-facing data using industry-standard practices.

We rely on trusted third-party platforms to deliver our services, including the calendar and customer relationship platform that processes bookings, SMS messages, and form submissions. These providers act as data processors on our behalf and are bound by their own privacy and security commitments. We do not authorize them to use your information for their own independent marketing purposes.

Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you, and to opt out of marketing communications. To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• NAXtech
• team@naxtech.store
• Available via the booking form on this site